Contact us from the app
Open the menu (☰) → Help & Support and tap the contact button. Your email app opens with diagnostic information attached, which helps us solve the problem faster.
Subscriptions
How do I cancel or manage my subscription?
- iPhone and iPad: open Settings → [your name] → Subscriptions → Noxogy.
- Android: open Google Play → Profile → Payments & subscriptions → Subscriptions → Noxogy.
Deleting the app does not cancel the subscription.
I bought Premium, but it isn't active.
Make sure you are signed in with the same Apple Account or Google account you used for the purchase. Then open Purchases in the app menu and tap Restore.
Frequently asked questions
Does it really work without a smartwatch?
Yes. Noxogy uses your phone's microphone and motion sensors. Just place it near your bed — no wearable needed.
Will it drain my battery overnight?
No. Noxogy is optimised for low overnight battery use and works with the screen locked.
Is my data private?
Audio is analysed on your device and never uploaded. You're always in control of what's stored or shared.
How accurate is sleep-stage tracking?
Noxogy combines sound, movement, and breathing patterns to estimate your sleep stages with high accuracy.
How much does it cost?
Noxogy is free to download, with an optional Premium subscription that unlocks full insights, the sound library, trends, and unlimited history.